Saturday 8 December 2018

New Intune Android Enterprise Kiosk Settings

I have been testing the recently released additions to the Android Enterprise Kiosk profile settings and thought I would just write a quick post to show you how these new settings improve the solution.
Before I start, I just wanted to clarify some terminology - this Android Enterprise solution set is now called the "Dedicated Device" solution by Google and no longer "Corporately Owned, Single-Use" as per their documentation. I have submitted a request so that this is reflected in the Microsoft Intune Documentation to try and avoid some confusion later on down the line

To follow the steps in this post, please initially refer to my previous one which details how to deploy a single app kiosk. In addition to this configuration, this time though I have selected a multiple app kiosk, specifying the Microsoft Edge and Teamviewer Apps;


Also in addition, ensure that both the Teamviewer and Managed Home Screen apps are synced from the Managed Google Play store and deployed to the appropriate Azure AD group / users.

Now for the new settings, in the M365 Device Management portal navigate to Device Configuration > Profiles > Locate your kiosk profile and select it > Properties > Settings > Kiosk. Scroll down and you will now see the new settings available


Virtual home button
This enables the user to switch between the managed home screen app and the other apps that are specified in multiple app kiosk. Particularly useful when devices are not able to use their back button when enrolled in Kiosk mode. The documentation states that for some handsets in order to access the virtual home scree button the user will need to swipe up, as I had to with the device I tested with (Samsung Galaxy A5 2016)

Launch the Edge browser, then swipe from the bottom of the screen up to see the virtual home button;


Leave Kiosk Mode
This provides a method for an administrator to exit kiosk mode for troubleshooting or additional configuration purposes, like installing software updates.

Tap the back button multiple times to reveal the menu, then select "Exit kiosk"


Enter the PIN


You can now access the settings and other apps on the device


To enter kiosk mode again, simply launch the Managed Home Screen app from apps menu


Set custom background
You can now set a custom wallpaper based on a URL in order to add some company branding to the device. 


Some useful additions to the solution I feel, also it shouldn't be too long before the Android Enterprise Fully Managed Device solution set (formerly COBO - Corporately Owned, Business Only) will be available as a public preview.

Stay tuned for some more Android Enterprise related posts! Thanks for reading!

2 comments:

  1. I seem to be having difficulty with the Teamviewer QS application. One of the dedicated devices Teamviewer simply wont activate, gets to the knox activation screen. The other test device it does activate but I get blank screen on the remote computer. I'm assuming something needs allowing in Quick Support, but no menus are accessible via Managed Home Screen app.

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    1. Apologies for the delay in responding, how did you get on with this in the end?

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